General Information for Customers
All accounts are placed in the property owner’s name. Accounts cannot be placed in the tenant’s name even at the request of the property owner. The City of Fulton Code dictates that any unpaid bill is a lien against the property, not the occupant. Because of this, the property owner is ultimately responsible for any unpaid charges and is billed directly.
· Sewer Usage is determined by water usage through meter readings. Your usage is then multiplied by your rate and is your Sewer Usage charge.
Our service area is divided into the following three districts:
Payments can be made in person or by mail:
-Cash, Checks, or Money Orders are accepted. We do not accept debit or credit cards.
You are entitled to an administrative hearing for the purpose of challenging the amount due, provided that your written notice of the request for such hearing is received by the Water Department no later than 50 days from the original billing date.